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Repair Request

- Step 1 of 3

Tenant Information

What type of tenant are you? *

Residential
Commercial

Request Layout (optional)

Name *

First

Last

Phone *

Address

Address Line 1

Address Line 2

City

State / Province / Region

Commercial Property *

Office/Studio Number *

Do we have permission to enter your office/studio to address this issue if you are not there? *

Weekly Availability for Maintenance Access

Maintenance Outside of Business Hours

I'm only available outside business hours (may result in a longer wait time)

Availability on Mondays

Not Available
Early Morning (8:00–9:30 AM)
Morning (9:30–12:00 PM)
Afternoon (12:00–2:30 PM)
Late Afternoon (2:30–4:30 PM)

Availability on Tuesdays

Not Available
Early Morning (8:00–9:30 AM)
Morning (9:30–12:00 PM)
Afternoon (12:00–2:30 PM)
Late Afternoon (2:30–4:30 PM)

Availability on Wednesdays

Not Available
Early Morning (8:00–9:30 AM)
Morning (9:30–12:00 PM)
Afternoon (12:00–2:30 PM)
Late Afternoon (2:30–4:30 PM)

Availability on Thursdays

Not Available
Early Morning (8:00–9:30 AM)
Morning (9:30–12:00 PM)
Afternoon (12:00–2:30 PM)
Late Afternoon (2:30–4:30 PM)

Availability on Fridays

Not Available
Early Morning (8:00–9:30 AM)
Morning (9:30–12:00 PM)
Afternoon (12:00–2:30 PM)
Late Afternoon (2:30–4:30 PM)

Repair Request Description

Maintenance Category *

Description of Issue

Photo Upload (optional)

Click or drag files to this area to upload. You can upload up to 5 files.

Up to 5 photos

What Happens Next

Thank you for submitting your maintenance request.

Please note that our maintenance team operates on a triage-based system. This means we prioritize requests based on urgency and impact on health, safety, and essential services (like heat, water, or security).

Emergency repairs: Responded to as soon as possible (e.g., flooding, no heat in winter, safety concerns)
Urgent repairs: Typically handled within 1–3 business days
Routine repairs: May take longer depending on workload

We appreciate your patience as we work to address each request thoroughly and fairly.

If this is an emergency, do not wait for a response to this form. Call 902-539-9560, press 2 for Properties, and 3 for Emergency Maintenance.

What Happens Next *

I understand that this request will be triaged and that response times may vary based on urgency.

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Repair Request

Tenant Information

Weekly Availability for Maintenance Access

Repair Request Description

What Happens Next